VALORANT VP Refund: Check Purchase History, Eligible Skins and 14-Day Rules

Can you refund VALORANT Points?

According to Riot Games' official refund guide (opens in a new tab), unused VP purchased within the last 14 days may be eligible for a cash refund. Eligibility depends on how the points were purchased and whether they have been spent. Do not assume every purchase can be reversed.

How to check your VALORANT purchase history

1. Open Riot's VALORANT purchase history page (opens in a new tab). 2. Sign in to your own Riot account. 3. Review the VP purchases shown there and match the transaction to your email/payment receipt. 4. If the transaction does not appear or your VP balance seems wrong, use Riot Support rather than a third-party seller's chat link. Keep the purchase date, receipt, Riot account details and a description of the problem ready.

What can be refunded?

Riot distinguishes between unused VP and eligible unused in-game content:

• Unused VP: Cash refund requests can be made within 14 days of purchase if the points have not been spent.
• Unused base-level weapon skins: May qualify within 14 days of purchase.
• Used weapon skins or upgraded skins: Not eligible under Riot's standard policy.
• Skin bundles, skin levels/variants, used accessories, agents, premium Battle Passes and Radianite Points: Listed by Riot as non-refundable.

Riot counts a skin as used once you take it equipped into a match loading screen, including a custom game or practice mode. If you are unsure whether to keep a skin, do not equip it in a match before checking the rules.

How to request an eligible refund

Visit Riot's refund guide (opens in a new tab), sign in, and check which purchases the refund tool marks eligible. To request a cash refund for unused VP, submit a support ticket as Riot instructs. If the self-service tool does not work, use the official Riot Support (opens in a new tab) contact path. Refund approval is not guaranteed; regional payment methods and the policy at the time of the request may matter.

Why your skin is not showing as refundable

The most common policy reasons are that the item is older than 14 days, has been equipped in a match, was upgraded, or is a bundle or another excluded purchase. Riot's eligibility checker is more reliable than claims from a reseller or community video.

Account safety while requesting help

Never hand over your Riot login password or one-time authentication code to a “refund agent.” Riot's official site uses Riot account sign-in; requests to pay a fee or purchase more VP to unlock a refund should be treated as suspicious.